Problem: Students can't view questions or tasks at the checkpoint.
Reason: Student has not given permission to their smartphone's web browser (e.g., Chrome) to use the location service.
Solution: Turn on Location Service (Safari)
a. If the student is using Safari on the smartphone (e.g., iOS), ask him/her to turn on the location permission by going to Settings —> scroll down to “Safari”—> scroll down to “Location” —> choose “Allow”.
a. If the student is using Chrome on the smartphone (e.g., iOS), ask him/her to turn on the location permission by going to Settings —> scroll down to “Chrome”—> scroll down to “Location” —> choose “While Using the App.
a. Once permission is given to the location service, the student should be able to view the questions or tasks at the checkpoint.
b. If this does not solve the problem, there's a possibility that the coverage area is defined too small at the checkpoint. The instructor should try to increase the proximity range of the checkpoint from 50 meters to 100 or even 200 meters, depending on the trip design.
